Frequently Asked Questions

Generic Name or Generic Terminology is the identification of drugs and medicine by their scientifically and internationally recognized active ingredients or by their official generic name as determined by the Bureau of Food and Drugs of the Department of Health

The total investment for TGP franchise is about P600,000 to P800,000 for an outlet. This includes the franchise fee as well as a total support system necessary to run TGP.

The franchise fee covers the cost of providing you with pre-opening and start-up assistance, initial training and other support and business development services. For a complete listing of the package, please visit the FRANCHISE PAGE at

a) Submit the following:
Letter of intent
Vicinity or location map of the proposed site
Filled-out Franchise Prequalification Form
Resume with colored ID
b) We will review and evaluate your qualifications thoroughly.
c) If qualified, we will invite you to a business meeting to discuss the details and terms of the franchise prior to signing the franchise agreement.

a. Attend TGP Business Seminar at the scheduled date.
b. Call Mr. Emer Sanchez at (8)821-1111 local 417 to register.
c. Look for location and have it approved by TGP Franchising Corporation.
d. Register with DTI if single proprietorship and SEC for Corporation.
e. Get a lease contract from landlord.
f. Proceed with the renovation (shelves and signage)
g. Look for a licensed pharmacist.
h. Complete the FDA requirements and send to TheGenerics Pharmacy.
i. Apply City Hall permits.
j. Apply BIR permits.
k. Apply permit for POS and/or Sales Invoice & O.R.
l. Be prepared for actual training (franchisee, pharmacist, and assistant)

By law, the operation of a retail drugstore requires the supervision of a registered pharmacist as mandated under section 29 of RA No. 5921 which provides, thus:

\"Every pharmacy, drugstore or hospital pharmacy whether owned by the government or a private person or firm shall at all times when open for business be under the personal and immediate supervision of a registered pharmacist: Provided, That no pharmacist shall have personal supervision of more than one such establishment. In cases where a drug establishment operates in more than one shift, each shift must be under the supervision and control of a registered pharmacists.\"

TGP shall help the Franchisee comply with this by providing a list of Pharmacists that who recently received their license. This list is updated during every of Pharmacist Oathtaking batch.

When it is sold, then you will order, the company will deliver additional stocks also on consignment. The franchisee will pay the oldest account first per invoice.

The initial term of the franchise agreement is three (3) years, renewable to 2 additional 3-year terms for a total of 9 years.

It will not be approved by FDA.

You will not receive an exclusive territory. However, TGP Pharma Inc. will see to it that each site will service the population to the fullest to make the business viable.

Each franchisee will decide dependent on the market demands.

All products are exclusively supplied by TGP. Before you open your store, TGP will provide a complete set of Initial Stocks worth approximately Php 150,000.00.
You will enjoy a credit line (limit) of Php 500,000.00. You may opt to pay within 30 days to avail of the prompt payment discount (PPD) of 3% or pay within 60 days for a 1% PPD.

Non-Pharma items may be purchased from TGP accredited suppliers.

Within 90 days from the date of purchase.

Stores within Metro Manila enjoy free delivery twice a week. For stores outside Metro Manila, Franchisee may opt for one of the following:

(1) pick up from our Warehouse in Paranaque
(2) delivered to your chosen third party courier within Metro Manila
(3) delivered to your warehouse/assigned delivery location within Metro Manila

All incidentals for the delivery like gate stickers shall be shouldered by the Franchisee

All stores are required to pay 1% of the gross sales as advertising fee. This is paid on or before the 15th of the succeeding month.

The royalty fee is 1% of gross sales for continuing support services.

As our franchisee, our representatives will provide advice and guidance, and check quality control compliance, and may be consulted on any matter you may encounter as you operate the business. Refresher trainings may also be provided as needed.

There are three (3) mandatory types of training for the TGP Franchisees

1. Community Pharmacy Training - designed for store personnel
2. Pre-Operations Training - designed for Franchisees
3. Continued Franchise Education Seminar - designed for both or depending on the topic

All of these are given free to a franchisee.

Yes. At our company owned outlets, franchisees and their staff will be given 3 days training on pharmacy operations, services as well as orientation of generics products and customer service. Training is done 15 days before grand opening.

Yes, after you sign a franchise agreement, you will receive a copy of the Confidential Operations Manual containing policies and procedures involved in running the business.